dad is not someone you would call tech savvy, so when we went to the phone store we looked for what ever phone had the least amount of buttons! it got really funny when a worker came over to help, she asked 'do you want a camera on your phone?' and dad's reply was 'my goodness, no!' we eventually found the phone that most looked like the jitterbug (its a really simple phone for elderly people that has really big numbers and nothing else to confuse them) and he was happy. no longer does he have to worry about the 'pay as you go' style of his old phone, which is going to save him a lot of hassle!
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